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💻 BBC Tech • Thursday, February 12, 2026
⚡ Key Highlights
- AI chatbots provide inaccurate and inconsistent medical advice
- People using AI chatbots struggle to identify trustworthy advice
- The study involved 1,300 people with various medical scenarios
- Experts warn that relying on AI chatbots for medical advice can be ‘dangerous’
AI chatbots are being used by millions for medical advice, but a recent study from the University of Oxford has found that they provide inaccurate and inconsistent advice, putting users at risk. The study involved 1,300 people who were given scenarios such as having a severe headache or being a new mother feeling exhausted. The participants were then asked to use AI chatbots to figure out what might be wrong and what to do next. The results showed that people who used AI chatbots often did not know what to ask and were given a variety of different answers depending on how they worded their question.
🏷️ Keywords:
AI chatbots medical advice University of Oxford healthcare technology mental health
Original Source: BBC Tech
